At Luxe-FY (“we,” “us,” or “our”), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website https://luxe-fy.com/ or use our services. By using our website, you agree to the terms of this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
- Personal Information: When you create an account or book services, we may collect your name, email address, phone number, billing and shipping address, payment details, and event information (such as event type, location, and date).
- Usage Data: We collect data on how you interact with our website, such as your IP address, browser type, operating system, pages visited, and the time spent on the website.
- Cookies and Tracking Technologies: We use cookies to improve user experience and track website traffic. Cookies are small files stored on your device that help us analyze usage patterns and personalize content.
2. How We Use Your Information
We use your personal information for the following purposes:
- To Provide Services: To process bookings, provide event planning, and deliver customized decor services.
- Communication: To send order confirmations, event reminders, promotional offers, and updates related to our services.
- Improving Our Website: To understand user behavior, enhance the functionality of our website, and improve our services.
- Marketing: To send you promotional content, newsletters, or updates. You can opt-out of marketing communications at any time by following the unsubscribe instructions in emails.
3. Sharing Your Information
We do not sell or rent your personal information to third parties. However, we may share your information with:
- Service Providers: We may share information with trusted third-party vendors who assist us in delivering our services, such as payment processors, delivery services, and email marketing platforms.
- Legal Requirements: We may disclose your information if required to do so by law or in response to legal requests (e.g., subpoenas or court orders).
4. Data Security
We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, or destruction. This includes using secure servers, encryption, and other safeguards. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee complete security.
5. Your Rights and Choices
You have the following rights regarding your personal information:
- Access: You can request access to the personal information we hold about you.
- Correction: You can update or correct any inaccurate or incomplete personal information.
- Deletion: You can request the deletion of your personal information, subject to any legal or contractual obligations.
- Opt-Out of Marketing: You can opt-out of receiving marketing communications by clicking the unsubscribe link in emails or contacting us directly.
To exercise any of these rights, please contact us at luxefy.creations@gmail.com .
6. Cookies
We use cookies to improve your experience on our website. Cookies help us analyze web traffic and provide personalized content. You can disable cookies through your browser settings, but this may affect the functionality of some parts of the website.
7. Third-Party Links
Our website may contain links to external sites or services that are not operated by us. We are not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policies of any third-party sites you visit.
8. Children’s Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect or solicit personal information from children under 13. If we learn that we have collected personal information from a child under 13, we will take steps to delete that information.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the “Effective Date” will be updated accordingly. We encourage you to review this policy periodically for any updates.
10. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Email: luxefy.creations@gmail.com
Phone: 84461 92537
Address: Babaji wasti near Cozylife Society, Kesnand Pune 412207