Welcome to Luxe-Fy (“we,” “us,” “our”). By accessing or using our website https://luxe-fy.com/, you agree to comply with and be bound by the following terms and conditions. Please read these terms carefully before using our services.
1. Acceptance of Terms
By using this website and its services, you agree to these Terms and Conditions and any other policies or guidelines set forth by us. If you do not agree with these terms, please do not use the website.
2. Services Offered
We provide event planning and decor services, including but not limited to birthday parties, anniversaries, weddings, baby showers, and other celebrations. Our services include customized decor, themes, and event management.
3. User Responsibilities
You agree to use the website for lawful purposes only and not engage in any activities that may damage or disrupt the functionality of the website. You agree not to:
- Use the website for fraudulent purposes.
- Post, upload, or distribute content that is harmful, abusive, or infringing on the rights of others.
- Attempt to gain unauthorized access to the website or its systems.
4. Account Registration
To book services, you may need to create an account. You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account.
5. Booking & Payments
- Booking: When you place a booking, you are agreeing to purchase our services as described in the event details. All bookings are subject to availability.
- Pricing: Prices for our services are subject to change without prior notice. The price listed at the time of booking will apply.
- Payment: Payment must be made via the available payment methods on our website (UPI, credit/debit cards, net banking). By submitting a payment, you agree to pay the total amount for your booking.
6. Cancellations & Refunds
- Cancellations: Cancellations must be made at least [X] days before the event date to receive a full refund. Cancellations made after this period may incur a cancellation fee.
- Refunds: Refunds will be processed according to our refund policy. You may be eligible for a refund if the event is canceled or rescheduled by us.
7. Event Customization
We provide options for event customization. However, certain limitations may apply depending on the event and the services requested. We reserve the right to refuse certain customizations based on availability or feasibility.
8. Intellectual Property
All content on our website, including images, logos, and text, is owned by us or our partners. You may not use, reproduce, or distribute any of this content without express permission.
9. Limitation of Liability
We are not liable for any direct, indirect, incidental, special, or consequential damages resulting from the use of our website or services. In no event will our total liability exceed the amount paid by you for the specific service that caused the issue.
10. Privacy
We are committed to protecting your privacy. Our Privacy Policy explains how we collect, use, and protect your personal information. By using our services, you consent to our Privacy Policy.
11. Modifications to Terms
We reserve the right to modify these Terms and Conditions at any time. Any changes will be posted on this page, and the “Effective Date” will be updated. Please review these terms periodically for any updates.
12. Governing Law
These Terms and Conditions are governed by the laws of India. Any disputes arising under these terms will be subject to the exclusive jurisdiction of the courts located in [Your City/State].
13. Contact Us
If you have any questions or concerns about these Terms and Conditions, please contact us at:
Email: luxefy.creations@gmail.com
Phone: 84461 92537
Address: Babaji wasti near Cozylife Society, Kesnand Pune 412207